How It Works Results FAQ Start Free Trial

Your support team has already solved most customer problems.

They just have to solve them again every day.

Frontlore learns from every resolved ticket, so no problem is ever solved twice.

We will be in touch shortly.
Sound Familiar?
Your team's best work disappears the moment a ticket closes.
The answers already exist. They are buried in thousands of resolved tickets that nobody will ever read again.
Perfect reply to tricky return
by Sarah, 2 min ago
Resolved
Shipping dispute handled
by Suresh, 1 hr ago
Billing edge case fixed
by Amit, yesterday
gone once closed
Resolved tickets take knowledge with them
Every closed ticket buries the solution that made it work.
how to handle a dispute...
No results found
Try a different search term
New agents have no way to find what works
The answer exists in 200 closed tickets. Nobody can find it.
"Where is my order?"
Let me check your tracking...
...
"Where is my order?"
3,000 times
Same question, answered from scratch every time
Repetitive tickets eat hours that should go to real problems.
The Frontlore Approach
Your team teaches it once. It remembers forever.
No rules to write, no workflows to build, no knowledge base to maintain. Frontlore learns from how your team actually works.
✦ AI co-pilot
Reasoning
Looked up
Subscription #65790902421 · 6 retry attempts left
Action taken
Paused billing, no further retries
One question for you
Specify "end of May" in the reply, or keep open-ended?
🧠 Memory · 27 Rules
Every correction here gets remembered.
Rule 24
On thank-you replies, use the standard closing. Do not personalize unless the customer asks.
from #83383 · taught by Suresh
Rule 19
Do not confirm or deny internal AI usage. Redirect to public support options.
from #84431 · taught by Suresh

Learns from corrections

Every time an agent edits a draft, that correction becomes a permanent rule applied to all future tickets.

Works inside your helpdesk

No new tools. Frontlore lives alongside your team in Freshdesk, Zendesk, or Gorgias.

Zero setup required

No decision trees, no FAQ uploads, no intent mapping. Connect your helpdesk and it starts learning.

Gets smarter over time

Every ticket makes the next one better. Your team's knowledge compounds instead of disappearing.

How It Works
Three steps. No configuration.
Your team keeps working normally. Frontlore learns from what they already do.
🔌
1

Connect your helpdesk

Link Frontlore to your support tool. It reads your resolved tickets and learns how your team actually responds.

✎
2

Your team works normally

Agents handle tickets as usual. When they edit a Frontlore draft, that correction becomes a permanent rule.

✨
3

Frontlore handles the rest

Over time, more tickets are resolved automatically. Your team focuses on the edge cases that truly need a human.

See It In Action
Every correction becomes a permanent rule.
Your agent edits a draft. That edit becomes a rule. That rule applies to every future ticket.
Frontlore DRAFT
Hi there! Thanks for reaching out. Our return window is 30 days from the date of purchase. You can start a return by visiting your account page and selecting the order. Let me know if you need anything else!
Hi there! Thanks for reaching out. Our return window is 30 days 14 days for international orders from the date of purchase. You can start a return by visiting your account page and selecting the order. Let me know if you need anything else!
🧠 Memory
live
Rule 26
Always mention subscription pause option for payment complaints before discussing cancellation.
from #83383 · taught by Suresh
Rule 27
When customer mentions a life event, acknowledge it warmly before addressing the support issue.
from #84496 · taught by Sarah
Rule 28
For international orders, return window is 14 days, not 30.
from #85012 · taught by Sarah
27 rules learned · applied to every future ticket
Real Results
One store. Three weeks. A completely different support operation.
70%
of tickets handled without a human in just 3 weeks

"Most of our support was the same 10 to 20 questions. Once those were handled, the volume just dropped."

Niraj
Niraj
CTO, Mars by GHC ($50M Shopify brand)
Mars by GHC
FAQ
Common questions, straight answers.
What helpdesks does Frontlore work with?
Freshdesk, Zendesk, and Gorgias today. More integrations coming soon. Frontlore works as a sidebar inside your existing tool, so your team does not have to learn anything new.
How long until I see results?
Mars by GHC saw 70% of tickets automated in 3 weeks. Most stores see meaningful impact within the first week as Frontlore starts learning from your resolved tickets and your team's corrections.
Do I need to write rules or build workflows?
No. Frontlore learns from how your team actually responds. Every agent correction becomes a rule automatically. There are no decision trees to draw, no FAQ docs to upload, no intents to map.
What if Frontlore gets something wrong?
The agent edits the draft. That correction becomes a permanent rule, so the same mistake never happens twice. That is the entire product: your corrections ARE the configuration.
How is this different from a chatbot?
Chatbots follow scripts you write. Frontlore learns from your team's actual behavior and improves with every ticket. It does not replace your team; it amplifies their knowledge across every future interaction.
What does it cost?
We offer flexible plans with no long-term contracts. Cancel anytime. Start with a free preview to see how Frontlore would handle your store's top support questions before committing.
Stop solving the same ticket twice.
We will show you exactly how Frontlore would handle your top support questions.
We are on it. Check your inbox within 24 hours for a personalized preview of how Frontlore would handle your tickets.